Location :

Yerevan, ARMENIA

Application Deadline :

14-Jan-18 (Midnight New York, USA)

Time left :

6d 20h 27m

Type of Contract :

Individual Contract

Post Level :

National Consultant

Languages Required :

English  

Starting Date :
(date when the selected candidate is expected to start)

22-Jan-2018

Duration of Initial Contract :

22 January – 30 October 2018 (up to 100 working days)

Expected Duration of Assignment :

22 January – 30 October 2018 (up to 100 working days)

Background

In September 2015, the Government of Armenia (GoA), along with governments of all other member states of the United Nations, signed on to Agenda 2030 and its 17 Sustainable Development Goals (SDGs). This marked an important milestone for Armenia reform agenda towards leaving no one behind.

The complexity and interconnectedness of SDGs require novel approaches, methodologies, strong data systems, and institutions that would have the capacity to provide ‘out of the box’ solutions to emerging challenges.  In 2017, the world’s first National SDG Innovation Lab was established in Yerevan, through which many of these solutions will be developed and delivered.

As one of its first steps, Armenia National SDG Innovation Lab will develop a pilot SDG Barometer, a tool for real-time and user-friendly monitoring and visualization of Agenda 2030 and SDGs’ progress for planning, policy and decision-making. National SDG Barometer system applies human-centered design approach. Once it place, it will significantly improve data ecosystem in Armenia, integrating into it in the later stage also big data and other advanced solutions.

At present, Armenia National SDG Innovation Lab requires support in finalizing the SDG Barometer prototyping process followed by establishing its web-based system. Upon finalization and testing of electronic prototype on a selected SDG (SDG-7), the functionality of the Barometer will be further enriched and will include the remaining 16 SDGs considering their particular content and measurement challenges

Duties and Responsibilities

The incumbent, under the direct supervision and guidance of the SDG Lab Lead, overall supervision and endorsement of the SDG Barometer Task Force, in close cooperation with involved stakeholders and other technical teams, shall perform the following responsibilities:

• Prepare, coordinate and lead works for successful delivery of inputs and outputs of SDG Barometer;

• Conduct rigorous desk research to identify similar digital products world-wide, look for cutting-edge technological solutions that can be incorporated into the design of the SDG Barometer;

• Create extensions of the SDG Barometer to fully illustrate real-time SDG implementation in the Republic of Armenia.

• Form SDG Barometer workplan and ensure its timely and quality implementation;

• Ensure quality assurance of the overall process and the work of sub-groups;

• Apply exploratory research tools (e.g., ethnography, focus groups, in-depth interviews, etc) to understand the user perspective and incorporate into the design of the digital product;

• Synthesize research data and turn it into meaningful insights for debrief of stakeholders

• Based on conducted research build persona, empathy map;

• Create customer journey maps with detailed description of interaction scenarios to meet persona’s goals, needs and reduce empathy friction;

• Sketch visually compelling representation of customer interaction with digital product

• Interact with engineering team(s) for effective turn of mock-up into functional prototype

• Regularly report to SDG Lab Lead and SDG Barometer Task Force on implementation progress, provide solutions to challenges and bottlenecks;

• Support design and testing of digital products

• Learn/apply the latest technology trends (for instance, applications of Artificial Intelligence Tools to digital product development) in order to leverage this knowledge in reinvention of customer experience.

• Find fulfillment in turning ideas to new digital products that can be used for policymaking and development.