Job Opportunity from DEUTSCHE WELLE AKADEMIE: IT Support
Position: IT Support
Number of Work Days: 8 days
Start Date: 01.09.2021
End Date: 30.11.2021
Project & Organization: Building Sustainable and Professional Media in Armenia, DW Akademie
Announcement Date: 27.08.2021
Deadline: 15.08.2021
Project Description
The consortium consisting of DW Akademie, BBC MA, OSIAF (executed by OSF-Armenia), Hetq and Factor implement the EU co-funded project “European Media Facility in Armenia – Building Sustainable and Professional Media” funded by the European Union: EU for Armenia. The overall aim of the project is to contribute to a vibrant Armenian media sector that is able to fulfil its role as a watchdog for Armenian society. In particular, the project aims to support independent Armenian media to become more professional and financially sustainable. The project foresees a whole set of activities, for instance the set up of an E-School for media management, capacity building for fact-checking and investigative reporting, strengthening networks within Armenia as well as with Eastern Neighborhood and European counterparts, and the financial support to regional media organisations.
The project started on 1st December 2020 and will last for three years. Within implementation the project will target media managers and independent journalists from national and regional media outlets, journalism students, small regional media outlets as well as local stakeholders such as universities.
For further information for this project, please find updates on the project on our social media page.
Description of services:
The primary responsibilities of the role are:
- Create a technical infrastructure for performance measurement and audience reporting (i.e. audience research) for partner media outlets, and ensure the whole process runs smoothly.
- Configure and maintain necessary hardware and software, and solve technical issues as they arise.
- Record and store all data, and share it with the team upon the end of the process.
- Effectively share ideas, expertise and skills to help the team improve the process even further. Adapt an approach or introduce a digital tool when/if the requirements of the process change.
- Evaluate implementation of the technical side of the research and provide feedback for further adjustment, if needed.
- Maintain open communication with the project team during all phases of the audience research.
Skills and Experience:
- Proven record of achievement in audience or consumer research.
- In-depth knowledge of audience research techniques (both online and offline) gained through experience.
- Demonstrated record of professional experience in IT support, including maintaining computer networks for all types of organizations, providing technical support; monitoring and maintaining the company computer systems, hardware and software. Proven experience in solving technical issues.
- Previous work experience with DW Akademie will be considered as a plus.
- Excellent organizational and time-management skills and ability to identify challenges and seek out new ways of doing things.
- Strong interpersonal and communication skills; demonstrated ability to share knowledge, ideas and skills.
- Excellent English and Russian speaking and writing skills. Knowledge of German language will be considered as a strong advantage.
- Minimum a BA degree in computer sciences.
All interested candidates, who qualify for the above-listed requirements, are invited to send their resume and a daily gross rate no later than 15th August 2021 to the following address: [email protected] with a subject line IT Support.
Deutsche Welle (DW) is Germany's international broadcaster, distributing journalistic offerings worldwide - multimedia and in 30 languages. In addition, DW Akademie strengthens the human right to freedom of information and expression in 50 developing and emerging countries. As a member of ARD, we are proud to make a significant contribution to the diversity of opinion and media with our diverse and high-quality offerings.
We promote diversity and equal opportunities. Your application is welcome regardless of your nationality, cultural, ethnic or social background, sexual orientation, age, gender or impairment. We particularly welcome applications from women for this position. The position can also be filled by part-time employees if interested. In case of equal aptitude we especially take people with severe disabilities into consideration.